First-Time Buyer Discount20% OFF site-wideUse codePETARTWELCOMEat checkoutLimited time — ends soon
First-Time Buyer Discount20% OFF site-wideUse codePETARTWELCOMEat checkoutLimited time — ends soon
PetArt is a small, family-run business, and every piece is crafted with care — blending art with your personal story. We stand behind our work: if you are not fully satisfied with your order, we will happily offer you a full refund. Your happiness, and your honest feedback, mean everything to us.
We're sorry to hear if you may not be fully satisfied with our product. Your feedback is very important to us, and we'd be grateful if you could share the details of your experience. After reviewing your feedback, we'll be happy to offer a full refund. Thank you for giving our small business the opportunity to improve.
Requesting a refund is simple. Just send us an email and we'll take care of the rest:
We review every refund request personally and will respond within 2–3 business days.
If your order arrives damaged, or tracking shows it was lost or mis-shipped, we'll make it right with a free replacement or a full refund — whichever you prefer.
When you reach out, it helps us if you can include:
Please reach out within 30 days of delivery so we can resolve it quickly. Even after 30 days, we'll always do our best to help.
As a small business, we grow and improve through the experiences of customers like you. Whether your feedback is glowing or critical, we read every word and use it to make our art and service better. Even if you decide to request a refund, we'd love to hear what we could do differently next time — thank you for helping us improve.
We're always here to help — if you have any concerns, feel free to contact us:
Email: support@pet-art.shopStyles handpicked
for beauty & charm
Free shipping
on all orders
Customer satisfaction
our #1 priority
Minimal effort,
maximum "wow."
